We have a 30 day return and exchange policy, meaning that we must receive items back within 30 days of purchase in order to process the return.

Returns are accepted as long as item is unused and in original condition.

Please contact us at orders@islamicprayerrug.com to request a return, and provide the following information:

• Your name
• Order number
• Item(s) being returned or exchanged
• Reason for return

You will then be provided a Return Merchandise Authorization (RMA) number. Ship the item back to us, with the RMA# on the outside of the package. Once we receive it, and as long as it passes our inspection for signs of damage or use, customer will be refunded purchase price. Please note: shipping charges are non-refundable.

We are not responsible for items that are lost by USPS. Make sure to get tracking on packages you are sending back to us.

Order Cancellation

Orders may be cancelled at any time before they have been shipped. Please contact us as soon as possible if you need to cancel or change your order.